This year we are offering a bookable taxi service for those students arriving at the following airports and would like direct transportation to their accommodation.  

The service will operate from the following airports:

Manchester International Airport

Birmingham International Airport

Liverpool Airport

East Midlands Airport

London Heathrow Airport

Gatwick Airport

The costs will be as follows (these costs are based on your accommodation being at our Stoke on Trent Campus or Stafford Campus).  If you are staying more than 5 miles from either of these campuses, please email student-support@staffs.ac.uk and we will provide you with a personalised quote.  

Manchester - £78

Birmingham - £96

East Midlands - £84

Liverpool - £96

London Heathrow - £240

Gatwick - £288

Taxis must be booked a minimum of 10 days in advance of your arrival to guarantee a pickup although we will accept bookings with less than 10 days notice but we cannot guarantee availability - you will be advised of availability when the booking request is receiving.

Please only book this service once you have confirmed your flight as it will not be possible to refund the money once the booking has been confirmed with the taxi company.

Award Documentation

Before making a purchase, you must read the information on our website about requesting documentation and complete the Award documentation request form.

This form will ask you to share photographic ID with us and (if you are requesting a certificate) a countersigned Replacement Certificate Declaration which you can download from the University website.

Please note: Whilst we aim to process requests for replacement award documents as quickly as possible, during busy periods this may take up to 10 working days from the point of payment. If the request relates to a historic award, an award studied via an overseas partner institution or is particularly complex query it may take longer than this for us to process. Requests and payments sent during University closure periods will be processed when the University re-opens.

Charges

• Certificate - £50
• Transcript (1998 and onwards) - £12
• Historic Transcript (1993-1998) - £20
• Award Confirmation Letter - £7  Please select this ONLY if the Awards team have advised that it's not possible to produce a historic transcript for you. For all other verifications, the third party who has requested the verification (usually an employer or education institution) should register with the Higher Education Degree Datacheck's (HEDD) online verification service -  www.hedd.ac.uk 

Delivery and Collection

• UK Standard - Free of Charge
• DHL Courier - £15 per item for UK and International
• Collection in person - Collection from the Customer Experience team

All payments are subject to the following conditions:

• Documentation requests will be actioned once the University have received a completed Award documentation request form and payment
• Staffordshire University reserves the right to refuse to accept an order, for example, if incomplete or inaccurate information has been provided, there has been a change in pricing structure, or we are unable to deliver the goods requested.
• Any requests that are suspected to be fraudulent will be reported to and an investigation undertaken.
• All payments must be made in £ Sterling. Any currency conversion costs, are payable by the payee.

If you have any queries, please contact awards@staffs.ac.uk

Purchase a replacement card if it has been lost or damaged, which can be posted or collected as selected.

Replacement Cards Cost - £7.00 collection or £8.00 delivered